Help and advice on ecommerce marketing and usability
I’ve been working on ecommerce web sites for decades and I find the subject fascinating.
There’s always something new to learn.
I spend my days working on sites, analysing what customers are doing, running tests and studying customer survey comments. And when I’m not doing that I’m learning new ideas and techniques from the leaders in the field.
When I get a chance, I like to write about some of those ideas and share them here.