Skip to content

Home
Ecommerce Advice
Google Analytics TipsHints and tips on how to get the best out of Google Ananlytics
- About Us
  - About Tim Leighton-BoyceI earn my living helping make e-commerce web sites better. I’m a web-analytics practitioner who’s worked on both sides of the client-consultant relationship. I’ve spent more years doing it than I have consulting about it. I’m fascinated by my work and although I’ve been doing it for a long time I never stop learning. I think this stuff is exciting. I enjoy helping make sites better. We all have to use them, so why not make them the best we can? My career is a blend of traditional mail order, off-line publishing and on-line marketing. Although these days I work as a consultant, I started out working within retailers, so I’ve seen things from both sides of the client consultant relationship. Find out more here:- Tim Leighton-Boyce on Google + Some history: Traditional Mail Order I started out working for a sports retailer back in 1978. I ended up running the mail order department and was involved in turning it round from being the ‘bad boys’ of the market to being one which is remembered with fondness by those nostalgic for the time. We did this with a strategy based on exceding customer service expectations. In particular: We delivered next…
Contact CxFocusYou can phone me on +44 (0)20 7193 8670 or email tim at cxfocus.com

measuring-strong-signal-customer-s-voice

Written by

Tim Leighton-Boyce

in

←Getting new customers, listening to them and getting them signed up — ecommerce ideas and advice from the last week

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Comment *

Name *

Email *

Website

Save my name, email, and website in this browser for the next time I comment.

More posts

Why Google Analytics Enhanced Ecommerce is About More than Just Product Merchandising

January 27, 2015
Why would shoppers sign in?

February 28, 2013
Updates: December 2012

December 6, 2012
Use feedback surveys: let your customers tell you how to make your site better

July 26, 2012

CxFocus

Making Customer Experience Count: Using Analytics to make e-commerce better

Blog
About
FAQs
Authors

Events
Shop
Patterns
Themes

Twenty Twenty-Five

Designed with WordPress